This morning I dropped off my car for a service. In the male dominated industry of car servicing, I got the Italian supervisor 50 something dude behind the counter with a “I don’t want to be here at 7:30 am” look on his face. The smile matched the mood.
All his questions were matched with a one-word or one-line answer: To The Point. A lady came into the room and asked me if I wanted a ride to my office. It is her job to drive people to and from the service depot. I told her where I was going and thanked her.
This is where the fun starts…
There was another lady in the car getting dropped off too. The driver asked: “When do you need to be picked up?”. I politely let the other lady answer first.
“My husband is planning to be back at 4 o’clock. He’s driving back from Perth today, you see. If he gets back on time and makes it to my office without any interruptions, you know men, they get sidetracked, they can’t do more than one thing at a time, I have work that needs doing this afternoon that can’t wait, you see there’s a client that just keeps putting in his work to us in the last minute and wants it done yesterday, men… ,”
“When do you need to be picked up?”
“Well, (insert what seems like a 2 minute sentence without any punctuation or breaths)”
“What Time Do You Need To Be Picked Up?”
This is where I slipped in my answer: “4 o’clock thanks”.
The driver said: “Thank You!”
The lady next to me said: ” 4 sounds good, but…” and proceeded to add in a few more trivialities. At this stage my eyes where glossed over and we were all saved from chronic ear-canal rupture by arriving at the first drop-off.
Just get to the point already!
Life is good, fun and full of twists. Sometimes though, it does pay to answer a question directly when asked for a yes or no or a simple time, especially when they actually need an answer quick like in this case because others were waiting. I think getting to the point is polite and we can always talk about the weather when we both want to kill time. That’s just my take. Keep in mind, I haven’t had my morning Coffee yet. 😉
I could have told this story much faster, but that would have been straight to the point. 😉
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