A simple formula is all you need to effectively market yourself with integrity and honesty, and build (earn!) a devoted following, paving your way to success in whatever you do.
What Is Your “QQS” Rating?
The way to market services effectively and permanently, has been clearly described. Unless those causes are studied, analyzed, understood and applied, no man can market his services effectively and permanently. Every person must be his own salesman of personal services. The quality and quantity of service rendered, and the spirit in which it is rendered, determine to a large extent the price and the duration of employment. To market personal services effectively, (which means a permanent market, at a reasonable price, under good conditions), one must adopt and follow the “QQS” formula which means that quality plus quantity plus the right spirit of cooperation, equals perfect salesmanship of service. Remember the “QQS” formula, but do more—apply it as habitually!
Let’s analyze the formula to make sure we understand exactly what it means.
1. Quality of service means the performing of every detail connected with your position in the most efficient manner possible with the object of greater efficiency always in mind.
2. Quantity of service is understood to mean the habit of rendering all the service you are capable of rendering, at all times, with the purpose of increasing the amount of service rendered as greater skill is developed through practice and experience. Emphasis is again placed on the word habit.
3. Spirit of service means the habit of agreeable, harmonious conduct which will induce cooperation from associates and fellow employees.
Adequacy of quality and quantity of service is not enough to maintain a permanent market for your services. The conduct, or the spirit in which you deliver service, is a strong determining factor in connection with both the price you receive, and the duration of employment.
To achieve lasting success—success that will hold you throughout life—you need to have all three of these marketing and servicing pieces in place. Napoleon Hill found these in the great men and women he studied for his book. We’ll look at more specifics examples in the next Mindset Mastery installment.
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